Mac - audio / video troubleshooting

1. Mac OS permissions for your browser to use mic and camera

2. Browser permissions for Cosmos to use mic and camera

1. Go to Security settings on your Mac

2. Find the section of Security and Privacy

3. Unlock the lock (at the bottom left corner)

4. Go to Mic settings and allow your browser to access the mic

5. Go to Camera settings and allow your browser to access the camera

6. Quit and reopen the browser for changes to take effect.

You'll see a camera icon on the right hand side of the address bar.

Simply click on it, and allow Cosmos access to your camera and mic.

You'll see a camera icon on the left hand side of the address bar.

Simply click on it, and then allow Cosmos access to your camera and mic.

Safari is not supported. Please use Chrome, Firefox or download our mac app (linked here)