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Troubleshoot

Quick fixes for issues you may run into

  • Supported Platforms for Cosmos
  • How to Sign in/up to Cosmos
  • Mac - Device permissions
  • Mac - audio / video troubleshooting
  • Mac - Screenshare permissions
  • Mac - Screenshare stopped working
  • Windows - audio / video troubleshooting
  • Windows - Restore disabled cosmos desktop notifications
  • Performance Optimisation
  • Broken sentences or robotic sounds
  • Blocked on company firewall
  • Google Calendar: Change the default space link
  • Google Calander: Meetings not Syncing
  • Clearing Cache for Cosmos App
  • Why does my status automatically change to "Listening" or "Away"?
  • Whenever I join Cosmos, I automatically go to the wrong spot
  • Personalisations are not visible in the space
  • I can't find my Cosmos recordings
  • Integration - Slack
  • Integration - Google Calendar
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Categories

  • Admin Setup
  • Member Setup
  • Digital Space
  • Calling
  • Messaging
  • Performance
  • Troubleshoot
  • Privacy
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