Performance Optimisation

Experiencing performance or video quality issues? Visit User Preferences → Performance to adjust these settings:

Here you can toggle:

Low Resource Mode: Limits video tiles to 4 per page and reduces video quality to conserve bandwidth and CPU usage. It will also hide all the personalised images and texts added to the floor plan by team members.

Disable Compressed Textures: Toggle this setting if the map/floorplan isn't displaying properly (only seeing sidebar, toolbar or avatars).

Support Old Graphics Cards: Enable this if your GPU doesn't support WebGL.

Force Video Relay: May improve connection quality on corporate networks with strict firewalls.